{"id":690,"date":"2024-07-09T21:40:55","date_gmt":"2024-07-10T01:40:55","guid":{"rendered":"https:\/\/www.falabella.lo\/?page_id=690"},"modified":"2025-07-22T18:17:06","modified_gmt":"2025-07-22T22:17:06","slug":"who-we-are","status":"publish","type":"page","link":"https:\/\/investors.grupofalabella.com\/english\/about-us\/who-we-are\/","title":{"rendered":"Who We Are"},"content":{"rendered":"\n<div class=\"wp-block-group section-title has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-top:var(--wp--preset--spacing--70)\">\n<p class=\"site-breadcrumbs\" id=\"breadcrumbs\">\n\t<span>\n\t\t<span class='breadcrumb_last' aria-current='page'>Inicio<\/span>\t<\/span>\n<\/p>\n\n\n\n\n\n<div class=\"wp-block-group has-global-padding is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-1 wp-block-group-is-layout-constrained\" style=\"margin-top:var(--wp--preset--spacing--25)\">\n<h2 class=\"wp-block-heading has-huge-font-size\" style=\"margin-top:0;margin-bottom:0\">Who We Are<\/h2>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group media-text text-first has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--45);padding-bottom:var(--wp--preset--spacing--45)\">\n<div class=\"wp-block-media-text is-stacked-on-mobile is-vertically-aligned-top\" style=\"grid-template-columns:40% auto\"><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"1280\" height=\"938\" src=\"https:\/\/investors.grupofalabella.com\/app\/uploads\/sites\/2\/2025\/07\/falabella-ecosistema-1280x938.png\" alt=\"Falabella ecosystem\" class=\"wp-image-9194 size-full\" srcset=\"https:\/\/investors.grupofalabella.com\/app\/uploads\/sites\/2\/2025\/07\/falabella-ecosistema-1280x938.png 1280w, https:\/\/investors.grupofalabella.com\/app\/uploads\/sites\/2\/2025\/07\/falabella-ecosistema-640x469.png 640w, https:\/\/investors.grupofalabella.com\/app\/uploads\/sites\/2\/2025\/07\/falabella-ecosistema-768x563.png 768w, https:\/\/investors.grupofalabella.com\/app\/uploads\/sites\/2\/2025\/07\/falabella-ecosistema.png 1500w\" sizes=\"auto, (max-width: 1280px) 100vw, 1280px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<p class=\"has-large-font-size\" style=\"margin-top:0;margin-bottom:0;font-style:normal;font-weight:600\">We are a business group focused around on retail, driven by a common purpose: helping people to make life simpler and more enjoyable.<\/p>\n\n\n\n<p>Our main brands are Banco Falabella, Sodimac, Falabella Retail, Mallplaza, and Tottus. Together, they create an ecosystem of shopping, financing, services, and entertainment options that are currently preferred by over 36 million people across Latin America. Our interaction with them is omnichannel: we offer the best of the physical and digital world.<\/p>\n\n\n\n<p>We operate in 9 countries \u2014Chile, Peru, Colombia, Brazil, Mexico, Uruguay, Argentina, China, and India\u2014 with a history of  135 years, constantly adapting to the environmental challenges and customer preferences. To achieve this, we rely on the talent of more than 90.000 people and a culture rooted in innovation and sustainability.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-cover alignfull highlighted-textured-image\" style=\"margin-top:var(--wp--preset--spacing--55);margin-bottom:var(--wp--preset--spacing--55);min-height:15rem;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-dark-grey-background-color has-background-dim-80 has-background-dim\"><\/span><img loading=\"lazy\" decoding=\"async\" width=\"1440\" height=\"838\" class=\"wp-block-cover__image-background wp-image-7879\" alt=\"\" src=\"https:\/\/investors.grupofalabella.com\/app\/uploads\/sites\/2\/2024\/11\/background-image-highlighted-1.jpg\" style=\"object-position:50% 5%\" data-object-fit=\"cover\" data-object-position=\"50% 5%\" srcset=\"https:\/\/investors.grupofalabella.com\/app\/uploads\/sites\/2\/2024\/11\/background-image-highlighted-1.jpg 1440w, https:\/\/investors.grupofalabella.com\/app\/uploads\/sites\/2\/2024\/11\/background-image-highlighted-1-640x372.jpg 640w, https:\/\/investors.grupofalabella.com\/app\/uploads\/sites\/2\/2024\/11\/background-image-highlighted-1-1280x745.jpg 1280w, https:\/\/investors.grupofalabella.com\/app\/uploads\/sites\/2\/2024\/11\/background-image-highlighted-1-768x447.jpg 768w\" sizes=\"auto, (max-width: 1440px) 100vw, 1440px\" \/><div class=\"wp-block-cover__inner-container has-global-padding is-layout-constrained wp-block-cover-is-layout-constrained\">\n<div class=\"wp-block-group has-global-padding is-content-justification-center is-layout-constrained wp-container-core-group-is-layout-4 wp-block-group-is-layout-constrained\" style=\"min-height:rem;margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--55);padding-bottom:var(--wp--preset--spacing--55)\">\n<h3 class=\"wp-block-heading has-text-align-center has-base-color has-text-color has-link-color has-x-large-font-size wp-elements-fd52abda857c853d5d14ab845b004e81\" id=\"purpose-and-values\" style=\"margin-bottom:0;font-style:normal;font-weight:300\">All our brands thrive and connect under a common purpose: <strong>Simplify and enjoy life more!<\/strong><\/h3>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group media-text has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--45);padding-bottom:var(--wp--preset--spacing--45)\">\n<div class=\"wp-block-columns are-vertically-aligned-top is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:47%\"><section style=\"--falabella-blocks--style--dimensions--aspect--ratio: 16\/9; --falabella-blocks--columns: 1; \" class=\"aligncenter wp-block-falabella-blocks-carousel\">\n\t<div class=\"splide splide-falabella\" data-splide=\"{&quot;type&quot;:&quot;slide&quot;,&quot;perPage&quot;:1,&quot;pagination&quot;:false,&quot;gap&quot;:0,&quot;breakpoints&quot;:{&quot;670&quot;:{&quot;perPage&quot;:1,&quot;drag&quot;:true}}}\">\n\t\t<div class=\"splide__track\">\n\t\t\t<ul class=\"splide__list\">\n\t\t\t\t\t\t\t<li class=\"splide__slide\">\n\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1143\" height=\"750\" src=\"https:\/\/investors.grupofalabella.com\/app\/uploads\/sites\/2\/2024\/11\/Foto-para-Nuestra-Historia.jpg\" class=\"falabella-carousel__image\" alt=\"\" loading=\"eager\" srcset=\"https:\/\/investors.grupofalabella.com\/app\/uploads\/sites\/2\/2024\/11\/Foto-para-Nuestra-Historia.jpg 1143w, https:\/\/investors.grupofalabella.com\/app\/uploads\/sites\/2\/2024\/11\/Foto-para-Nuestra-Historia-640x420.jpg 640w, https:\/\/investors.grupofalabella.com\/app\/uploads\/sites\/2\/2024\/11\/Foto-para-Nuestra-Historia-768x504.jpg 768w\" sizes=\"(max-width: 1143px) 100vw, 1143px\" \/>\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li class=\"splide__slide\">\n\t\t\t\t\t<img decoding=\"async\" width=\"1280\" height=\"719\" src=\"https:\/\/investors.grupofalabella.com\/app\/uploads\/sites\/2\/2024\/11\/DJI_0803-Retocada-1280x719-1.jpg\" class=\"falabella-carousel__image\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/investors.grupofalabella.com\/app\/uploads\/sites\/2\/2024\/11\/DJI_0803-Retocada-1280x719-1.jpg 1280w, https:\/\/investors.grupofalabella.com\/app\/uploads\/sites\/2\/2024\/11\/DJI_0803-Retocada-1280x719-1-640x360.jpg 640w, https:\/\/investors.grupofalabella.com\/app\/uploads\/sites\/2\/2024\/11\/DJI_0803-Retocada-1280x719-1-768x431.jpg 768w\" sizes=\"auto, (max-width: 1280px) 100vw, 1280px\" \/>\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li class=\"splide__slide\">\n\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"768\" src=\"https:\/\/investors.grupofalabella.com\/app\/uploads\/sites\/2\/2024\/11\/Feria-Trueque-3.jpg\" class=\"falabella-carousel__image\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/investors.grupofalabella.com\/app\/uploads\/sites\/2\/2024\/11\/Feria-Trueque-3.jpg 1024w, https:\/\/investors.grupofalabella.com\/app\/uploads\/sites\/2\/2024\/11\/Feria-Trueque-3-640x480.jpg 640w, https:\/\/investors.grupofalabella.com\/app\/uploads\/sites\/2\/2024\/11\/Feria-Trueque-3-768x576.jpg 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t<\/div>\n\t\t<div class=\"splide__nav\">\n\t\t\t<div class=\"splide__arrows\">\n\t\t\t\t<button class=\"splide__arrow splide__arrow--prev\">\n\t\t\t\t\t<svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><rect x=\"0.5\" y=\"0.5\" width=\"23\" height=\"23\" rx=\"11.5\" stroke=\"#484E52\"\/><path d=\"M14.101 7L15 7.88125L11.4421 11.375L10.8367 12L11.4421 12.625L15 16.1187L14.101 17L9 12L14.101 7Z\" fill=\"#484E52\"\/><\/svg>\n\t\t\t\t<\/button>\n\t\t\t\t<button class=\"splide__arrow splide__arrow--next\">\n\t\t\t\t\t<svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><rect x=\"0.5\" y=\"0.5\" width=\"23\" height=\"23\" rx=\"11.5\" stroke=\"#484E52\"\/><path d=\"M9.89904 7L9 7.88125L12.5579 11.375L13.1633 12L12.5579 12.625L9 16.1187L9.89904 17L15 12L9.89904 7Z\" fill=\"#484E52\"\/><\/svg>\n\t\t\t\t<\/button>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:53%\">\n<p class=\"has-medium-grey-color has-text-color has-link-color has-small-font-size wp-elements-456dfa9350bd5ee093f5660631bd5e8a\" style=\"margin-top:0;margin-bottom:var(--wp--preset--spacing--8);letter-spacing:0.063rem;text-transform:uppercase\">Our History<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-x-large-font-size\" id=\"our-history\" style=\"margin-top:0;margin-bottom:var(--wp--preset--spacing--8)\">A Story of Passion for Transformation<\/h2>\n\n\n\n<p style=\"margin-top:0;margin-bottom:0\">What began as a family business 135 years ago has become a pioneering proposal for the retail industry in Latin America. In 1889, Salvatore Falabella opened the first major tailor shop on Ahumada Street in Santiago, Chile, which was the starting point of a great dream that is now a reality.<\/p>\n\n\n\n<p>Today, Grupo Falabella is one of the leading companies in the region, offering its customers a unique shopping experience. What has been the key to our growth? A team that places the customer at the center and is committed to the success of the business.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-light-grey-background-color has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--70);padding-bottom:var(--wp--preset--spacing--70)\">\n<h2 class=\"wp-block-heading has-xx-large-font-size\" id=\"milestones\" style=\"margin-bottom:var(--wp--preset--spacing--35)\">Discover our milestones<\/h2>\n\n\n<section class=\"timeline\">\n\t<ol>\n\t\t\t\t<li class=\"timeline__item\">\n\t\t\t\t\t\t<div class=\"timeline__content\">\n\t\t\t\t<time>1889<\/time>\n\t\t\t\tSalvatore Falabella opens the first major tailor shop in Santiago, Chile\t\t\t<\/div>\n\t\t<\/li>\n\t\t\t\t<li class=\"timeline__item\">\n\t\t\t\t\t\t<div class=\"timeline__content\">\n\t\t\t\t<time>1980<\/time>\n\t\t\t\tThe CMR credit card is launched in Chile\t\t\t<\/div>\n\t\t<\/li>\n\t\t\t\t<li class=\"timeline__item\">\n\t\t\t\t\t\t<div class=\"timeline__image\">\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"288\" height=\"288\" src=\"https:\/\/investors.grupofalabella.com\/app\/uploads\/sites\/2\/2024\/07\/1990-hito.jpg\" class=\"attachment-thumbnail size-thumbnail wp-post-image\" alt=\"\" \/>\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"timeline__content\">\n\t\t\t\t<time>1990<\/time>\n\t\t\t\tThe first Mallplaza shopping center opens in Chile\t\t\t<\/div>\n\t\t<\/li>\n\t\t\t\t<li class=\"timeline__item\">\n\t\t\t\t\t\t<div class=\"timeline__content\">\n\t\t\t\t<time>1993<\/time>\n\t\t\t\tSodimac begins operations in Argentina\t\t\t<\/div>\n\t\t<\/li>\n\t\t\t\t<li class=\"timeline__item\">\n\t\t\t\t\t\t<div class=\"timeline__content\">\n\t\t\t\t<time>1995<\/time>\n\t\t\t\tOperations begin in Peru\t\t\t<\/div>\n\t\t<\/li>\n\t\t\t\t<li class=\"timeline__item\">\n\t\t\t\t\t\t<div class=\"timeline__image\">\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"374\" height=\"374\" src=\"https:\/\/investors.grupofalabella.com\/app\/uploads\/sites\/2\/2024\/07\/1999-hito.jpg\" class=\"attachment-thumbnail size-thumbnail wp-post-image\" alt=\"\" \/>\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"timeline__content\">\n\t\t\t\t<time>1996<\/time>\n\t\t\t\tFalabella is listed on the Santiago Stock Exchange\t\t\t<\/div>\n\t\t<\/li>\n\t\t\t\t<li class=\"timeline__item\">\n\t\t\t\t\t\t<div class=\"timeline__image\">\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"400\" src=\"https:\/\/investors.grupofalabella.com\/app\/uploads\/sites\/2\/2024\/09\/Banco-400x400.jpg\" class=\"attachment-thumbnail size-thumbnail wp-post-image\" alt=\"\" \/>\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"timeline__content\">\n\t\t\t\t<time>1998<\/time>\n\t\t\t\tBanco Falabella is established in Chile\t\t\t<\/div>\n\t\t<\/li>\n\t\t\t\t<li class=\"timeline__item\">\n\t\t\t\t\t\t<div class=\"timeline__content\">\n\t\t\t\t<time>1999<\/time>\n\t\t\t\tFalabella launches its e-commerce platform in Chile\t\t\t<\/div>\n\t\t<\/li>\n\t\t\t\t<li class=\"timeline__item\">\n\t\t\t\t\t\t<div class=\"timeline__image\">\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"275\" height=\"183\" src=\"https:\/\/investors.grupofalabella.com\/app\/uploads\/sites\/2\/2024\/09\/Tottus.jpg\" class=\"attachment-thumbnail size-thumbnail wp-post-image\" alt=\"\" \/>\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"timeline__content\">\n\t\t\t\t<time>2002<\/time>\n\t\t\t\tTottus opens in Peru\t\t\t<\/div>\n\t\t<\/li>\n\t\t\t\t<li class=\"timeline__item\">\n\t\t\t\t\t\t<div class=\"timeline__image\">\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"299\" height=\"169\" src=\"https:\/\/investors.grupofalabella.com\/app\/uploads\/sites\/2\/2024\/09\/Sodimac.jpg\" class=\"attachment-thumbnail size-thumbnail wp-post-image\" alt=\"\" \/>\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"timeline__content\">\n\t\t\t\t<time>2003<\/time>\n\t\t\t\tFalabella and Sodimac merge\t\t\t<\/div>\n\t\t<\/li>\n\t\t\t\t<li class=\"timeline__item\">\n\t\t\t\t\t\t<div class=\"timeline__content\">\n\t\t\t\t<time>2006<\/time>\n\t\t\t\tFalabella Retail and CMR enter Colombia\t\t\t<\/div>\n\t\t<\/li>\n\t\t\t\t<li class=\"timeline__item\">\n\t\t\t\t\t\t<div class=\"timeline__content\">\n\t\t\t\t<time>2007<\/time>\n\t\t\t\tThe financial business expands to Peru\t\t\t<\/div>\n\t\t<\/li>\n\t\t\t\t<li class=\"timeline__item\">\n\t\t\t\t\t\t<div class=\"timeline__content\">\n\t\t\t\t<time>2018<\/time>\n\t\t\t\tBanco Falabella and CMR are integrated\t\t\t<\/div>\n\t\t<\/li>\n\t\t\t\t<li class=\"timeline__item\">\n\t\t\t\t\t\t<div class=\"timeline__image\">\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"400\" src=\"https:\/\/investors.grupofalabella.com\/app\/uploads\/sites\/2\/2024\/09\/Despachos-1-7-2024-CL-CO-PE-14-400x400.jpg\" class=\"attachment-thumbnail size-thumbnail wp-post-image\" alt=\"\" \/>\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"timeline__content\">\n\t\t\t\t<time>2021, 2022, 2023<\/time>\n\t\t\t\tWe launch falabella.com as a Marketplace in Chile, Peru, and Colombia\t\t\t<\/div>\n\t\t<\/li>\n\t\t\t\t<li class=\"timeline__item\">\n\t\t\t\t\t\t<div class=\"timeline__image\">\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"400\" src=\"https:\/\/investors.grupofalabella.com\/app\/uploads\/sites\/2\/2024\/09\/ikea-400x400.jpeg\" class=\"attachment-thumbnail size-thumbnail wp-post-image\" alt=\"\" \/>\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"timeline__content\">\n\t\t\t\t<time>2022, 2023<\/time>\n\t\t\t\tWe open the first IKEA store in Chile and Colombia\t\t\t<\/div>\n\t\t<\/li>\n\t\t\t<\/ol>\n<\/section>\n\n<\/div>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Who We Are We are a business group focused around on retail, driven by a common purpose: helping people to make life simpler and more enjoyable. Our main brands are Banco Falabella, Sodimac, Falabella Retail, Mallplaza, and Tottus. Together, they create an ecosystem of shopping, financing, services, and entertainment options that are currently preferred by [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":8060,"parent":13,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-690","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Who We Are - Falabella (English version)<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/investors.grupofalabella.com\/english\/about-us\/who-we-are\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Who We Are - Falabella (English version)\" \/>\n<meta property=\"og:description\" content=\"Who We Are We are a business group focused around on retail, driven by a common purpose: helping people to make life simpler and more enjoyable. Our main brands are Banco Falabella, Sodimac, Falabella Retail, Mallplaza, and Tottus. 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